05 · Capabilities · AI Applications & Platforms

AI applications built around the work your team already does.

We build focused AI tools and platforms that bring information, decisions and actions into one place, connected to the systems your team already uses.

Book a scoping call → See use cases →

30 minutes. We’ll map where AI can help first, and what to leave alone for now.

A AIHLPR
12 Pending reviews
€ 184K Value in queue
3 Flagged
99% SLA · 7d
Recent activity 6 shown · 12 in queue
REQ-4218 Vendor sign-off · Tier 2 Needs review € 42,800 Procurement 1m
REQ-4219 Expense override Queued € 1,240 Finance 5m
REQ-4220 Refund · order #88412 Queued € 184 Support 12m
REQ-4217 Policy clarification · GDPR Approved . Legal 28m
REQ-4216 Discount approval · enterprise Approved € 8,400 Sales 42m
REQ-4215 Refund · order #88401 Approved € 240 Support 1h
A AIHLPR / Review queue
2 in queue
REQ-4218 Vendor sign-off · Tier 2 € 42,800 · procurement
REQ-4219 Expense override € 1,240 · finance
REQ-4220 Refund · order #88412 € 184 · support
REQ-4221 Policy clarification GDPR · legal
Active · REQ-4219 · vendor sign-off Approved

Tier-2 vendor sign-off · master agreement v3

Requester M. Halverson
Value € 42,800
Risk 0.18 low
Policy §4.1 · tier-2
AI recommendation

Approve · matches MSA v3 · risk low · within Q3 envelope.

Audit trail immutable · scoped
14:02 AIHLPR context assembled · 4 sources cited
14:03 AIHLPR routed to reviewer · K. Müller
14:04 K. Müller opened review · 6s read
14:04 K. Müller approved · within Q3 envelope
01 · When an application makes sense

Build an AI application when the work needs one clear place to happen.

Some workflows need more than automation running in the background. They need a place where people can search, compare, review, approve, edit and act.

One workspace

Bring information, decisions and next actions together.

Human review

Give teams a clear place to review, approve or escalate AI supported work.

Connected context

Bring together records, documents, history and policies before people act.

Operational visibility

See what is waiting, moving, blocked or needs attention.

02 · What we build

AI applications around real operational work.

Internal AI tools

Focused applications for specific teams, tasks and decisions.

Knowledge and decision tools

Search, understand and work with internal information with sources kept visible.

Workflow applications

Move requests, documents, approvals and actions through a structured process.

Content and asset platforms

Manage content, translation, visuals, review and production across teams and markets.

03 · Where they create value

One application can improve an entire process.

AI applications are most useful when people need one place to bring together context, decisions, review and action.

Product & content operations

Move product content from input to market in one workflow.

Bring images, copy, translations, product data and approvals into one place, with AI handling preparation and teams reviewing what matters.

Outcome: Faster production with a clearer, reviewable workflow.

catalog · listings · SKU-44218 5 channels
SKUs live1,247+18 · 7d
Markets5EU · UK · US
Translations queued12NL · DE
Sync rate · 7d99.4%+0.3
PRODUCT
SKU-44218 · v3 Linen cushion cover, sage
Home textilesSS26 drop
EU · EUR€ 42.00
UK · GBP£ 36.00
US · USD$ 48.00
ChannelLanguagesBuy boxStatus
Shop · web ENDEFRNL – live
Amazon ENDEFRNL won live
Zalando DEFRNL – syncing
Bol.com NL – draft
Etsy EN – live
AIHLPR18 translations queued · auto-sync 14:00 CET Hold Approve all
Works withproduct data, asset libraries, approval tools and export formats.
Knowledge & decision support

Turn internal knowledge into answers people can act on.

Bring policies, documents, records and previous decisions together so teams can ask questions, see the sources and decide what happens next.

Outcome: Less time searching for information and more confidence in the answer.

workspace · finance · procurement 3 sources
Scope EU policies tier-2 vendors finance-owned legal-owned
M
Can vendor X be onboarded under our new procurement policy?
AI

Under the procurement policy §4.1, vendor X qualifies as a tier-2 supplier and may be onboarded once the standard due-diligence checklist SOP-PROC-12 is signed by the regional finance lead.

A clause carry-over from the master agreement v3 §7 applies.

Route to finance lead Draft DD packet Add to vendor record
+ Ask a follow-up… ↵
Works withdocument stores, SharePoint, Google Drive, Notion and internal databases.
Customer operations

Give teams the context they need before they respond.

Bring together customer history, policy, previous interactions and relevant records so AI can prepare the response and the team can review and act.

Outcome: Less preparation for every query and faster resolution for the customer.

support · triage · inbox 12 open
All 12 P1 2 Today 8 Mine 3
14m first touch 92% AI assist
JG
Order #88412 not received 2h 14m
P1 email DE AI draft
LK
Refund eligibility past 30 days 28m
P1 chat EN escalated
CM
Sizing question, item #SK-2410 3h 02m
P2 email FR AI draft
RB
Address change after ship 4h 41m
P2 chat NL in review
#88412 · Jonas Glasl · DE SnoozeAssign
JG
2h 14m ago

Hallo, ich habe Bestellung #88412 vor 9 Tagen aufgegeben. Bisher keine Lieferung und keine Tracking-Updates seit Tag 3.

AI DRAFT · DE policy + tracking + tone

“Guten Tag Jonas, vielen Dank für Ihre Geduld. Die Sendung wurde beim Carrier in Duisburg verzögert. Ich habe einen Ersatz priorisiert, Versand morgen, Lieferung Mittwoch…”

Refine Send
AIHLPR14m avg first touch · 92% AI-assisted · 12 open Snooze Reply
Works withCRM, helpdesk, inbox, ticketing and communication tools.
Approvals & internal workflows

Bring the decision to the approver ready to review.

Assemble the request, relevant documents, policy, history and context before it reaches the person responsible for the decision.

Outcome: Faster approvals with the reasoning and context kept visible.

approvals · PO-2049 · vendor onboarding step 3 / 5
PO total€ 48,200
OwnerM. Halverson
Risk0.18 low
Cycle2d 4h
AI
Prepared
3m ago
FN
Finance
2h ago
LG
Legal
in review
PR
Procurement
queued
CFO
CFO
queued
Legal · review awaiting reviewer

Standard terms. Awaiting reviewer sign-off from K. Müller (legal, EU). Linked: master agreement v3, vendor MSA draft.

pdfvendor-msa-draft.pdf mdmaster-agreement-v3
AUDIT TRAIL
14:02K. Mülleropened review, added comment
12:14FN gateapproved, within Q3 envelope
11:58AIprepared, context + risk + policy cited
AIHLPRawaiting Legal review · 2d 4h elapsed Nudge Approve next
Works withapproval queues, Teams, Slack, email, project tools and internal systems.
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Case studies

See these tools working in real environments.

Explore case studies
04 · Built for daily use

Useful for the team. Clear behind the scenes.

We design the application and its operating controls together, so it fits the work while remaining understandable and manageable.

Connected to existing systems

Work with the data, tools and infrastructure already in place.

People stay in control

Define where AI prepares the work and where people review or decide.

Access and data boundaries

Permissions and information access follow the needs of the organisation.

Visible and reviewable

Important sources, actions, approvals and system activity can be checked.

Implementation details, when needed
Data locationDeployment can be aligned with the client environment: cloud, private cloud, or client-controlled infrastructure.
AccessPermissions, roles, SSO, and approval rights are scoped to existing access policies.
IntegrationsApplications can connect to CRM, ERP, document stores, spreadsheets, ticketing systems, internal databases, and standard APIs.
Model choiceThe model is selected based on the task, data sensitivity, cost, and latency requirements.
ReviewLogs, source references, approval states, and monitoring can be made visible for review.
05 · How it grows

Start with one useful application. Grow it around real use.

Start with one team and one clear job. Once the application works in daily use, connect more systems, support more of the workflow, or extend it into a wider internal platform.

01 Stage Start with one team Pick a workflow where a focused tool can save time or improve review.
02 Stage Expand the workflow Add routing, notifications, review steps, exports, or reporting around the first tool.
03 Stage Connect the systems Bring in CRM, ERP, document stores, spreadsheets, ticketing tools, or internal databases.
04 Stage Operate with visibility Track what is running, what is reviewed, and what should improve next.
Start here

Build something your team will actually use.

Bring us a workflow that would benefit from a dedicated tool or workspace. We will define what the application needs to do, where AI belongs and how people stay involved.

Book a scoping call → Read a case study → 30-minute call. No obligation. We’ll help identify the fastest useful workflow and whether it is worth building.